Privacy Policy

Introduction

Simple Gift, operated by 襄阳市施简商贸有限公司 (Xiangyang Shijian Commerce and Trade Co., Ltd.), respects the privacy of every individual who visits our website at www.simplegift.mom. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our site, services, and platform. By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services immediately.

We are a company registered in Hubei Province, China, specializing in computer systems design and related professional, scientific, and technical services including computer integrated systems design, IT consulting, and technology infrastructure planning. Our registered address is at Qingtong Road and Inner Ring Road Intersection, Cross-Border E-Commerce Industrial Park, Building 1, Fourth Floor, Room 110, Xiangyang High-Tech Development Zone, Xiangyang City, Hubei Province 441100, China.

Information We Collect

We collect several categories of information to provide and improve our services. This includes information you provide directly, information we collect automatically, and information we obtain from third-party sources. Each category serves a specific purpose in delivering a secure, efficient, and personalized browsing experience for our users.

Information You Provide Directly. When you fill out our contact form, subscribe to our newsletter, request a consultation, or communicate with us via email, we collect your name, email address, phone number, company name, job title, and any additional details you choose to share in your message. This information is used solely to respond to your inquiries, provide the services you request, and maintain a record of our communications for quality assurance purposes. We retain this data only as long as necessary to fulfill the specific request.

Information Collected Automatically. When you visit simplegift.mom, our servers automatically log certain technical data. This information includes your IP address, browser type and version, operating system, referring URLs, pages viewed on our site, the time and date of your visit, the duration of your session, and similar diagnostic information. We use this data to analyze trends, administer the site, track user movement patterns across the site, and gather broad demographic information for aggregate use. This automatic data collection helps us improve site performance and user experience.

Cookies and Tracking Technologies. We may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience and understand how you interact with our website. Cookies are small text files stored on your device that help us remember your preferences, recognize you on return visits, and analyze site usage. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You have full control over cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and features of our website.

How We Use Your Information

We use the collected information for the following lawful purposes:

• To provide, operate, and maintain our website and all associated services
• To respond to your inquiries, support requests, and direct communications in a timely manner
• To send administrative information, including changes to our terms, policies, and service updates
• To improve our website based on user behavior, preferences, and direct feedback
• To detect, prevent, and address technical issues, fraud, and security threats
• To comply with applicable legal obligations and regulatory requirements in China and internationally
• To enforce our Terms of Service and protect our legal rights and property
• To personalize your experience and deliver content relevant to your interests
• To conduct research and analysis for business improvement and service development

Legal Basis for Processing

We process your personal data based on the following legal grounds as recognized under applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China (PIPL) and the General Data Protection Regulation (GDPR) where applicable:

• Consent. You have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter or accepting certain cookies. You may withdraw this consent at any time.
• Contractual Necessity. Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as providing a consulting quotation based on your requirements.
• Legal Obligation. Processing is necessary for compliance with a legal obligation to which we are subject, such as retaining financial records for tax purposes.
• Legitimate Interests. Processing is necessary for our legitimate interests or those of a third party, including improving our services, maintaining security, and conducting business operations, provided these interests are not overridden by your fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties under any circumstances. We may share your data only in the following limited circumstances, each with appropriate safeguards in place:

• Service Providers. We may engage trusted third-party companies to perform functions on our behalf, such as web hosting, analytics services, email delivery platforms, and payment processing solutions. These service providers have access to personal data only to the extent necessary to perform their specific functions and are contractually obligated to maintain its confidentiality, security, and integrity. They are prohibited from using your data for any purpose other than providing services to us.
• Legal Requirements. We may disclose your information if required to do so by law, regulation, or legal process, or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements. We will make reasonable efforts to notify you of such disclosure unless prohibited by law.
• Business Transfers. In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred or assigned as part of that transaction. We will notify you of any such change in ownership or control and outline your choices regarding your data through a prominent notice on our website.
• With Your Consent. We may share your information for any other purpose with your explicit, informed consent obtained in advance.
• Aggregated Data. We may share anonymized, aggregated data that does not identify individual users for research, analytics, and business reporting purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the People's Republic of China where our company is registered and operates. These countries may have data protection laws that differ from those in your home jurisdiction. When we transfer your personal data across international borders, we implement appropriate safeguards to ensure your information receives an adequate level of protection in accordance with applicable legal requirements. These safeguards include standard contractual clauses approved by relevant data protection authorities, binding corporate rules, and verification that the receiving jurisdiction maintains adequate data protection standards. By using our services, you acknowledge and consent to such transfers subject to these protections.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or regulatory reporting requirements. When determining the appropriate retention period for specific categories of data, we carefully consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, as well as applicable legal requirements. After the retention period expires, your personal data will be securely destroyed, deleted, or anonymized so that it can no longer be associated with you. Specific retention periods vary by data category and legal requirement, generally ranging from twelve months for website analytics data to seven years for financial transaction records as required by Chinese tax law.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data under applicable data protection laws:

• Right to Access. You may request a copy of the personal data we hold about you, along with information about how we process it.
• Right to Rectification. You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure. You may request that we delete your personal data, subject to certain exceptions such as legal obligations or legitimate business needs.
• Right to Restrict Processing. You may request that we restrict the processing of your personal data under certain circumstances, such as when you contest its accuracy or object to its processing.
• Right to Data Portability. You may request a structured, commonly used, machine-readable format of your personal data that you have provided to us, and the right to transmit that data to another controller.
• Right to Object. You may object to the processing of your personal data for direct marketing purposes at any time, or on grounds relating to your particular situation for other processing purposes.
• Right to Withdraw Consent. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority in your country or region if you believe our processing of your personal data violates applicable law.

To exercise any of these rights, please contact us at team@simplegift.mom. We will respond to your request within thirty days in accordance with applicable law. We may need to verify your identity before processing certain requests to protect your privacy and security.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include encryption of data in transit using TLS 1.2 and 1.3 protocols, secure server infrastructure with firewalls and intrusion detection systems, regular security assessments and vulnerability testing, strict access controls limiting data access to authorized personnel only on a need-to-know basis, employee training on data protection and privacy practices, internal policies for data handling, incident response, and breach notification procedures, and regular backups to ensure data availability and recovery. While we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security, but we commit to promptly notifying you and relevant supervisory authorities in the event of a data breach that poses a risk to your rights and freedoms in accordance with applicable legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of sixteen, and we do not knowingly collect personal information from children. If we become aware that a child under sixteen has provided us with personal data without verified parental consent, we will take immediate steps to delete that information from our systems and terminate any associated accounts. If you are a parent or guardian and believe that your child may have provided us with personal information, please contact us immediately at team@simplegift.mom so that we can take appropriate action.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and external services for your convenience and reference. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, platforms, or services, and we are not responsible for their privacy practices, content, or data handling policies. We encourage you to review the privacy policies and terms of service of every website you visit and every third-party service you interact with, as their practices may differ significantly from ours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal and regulatory requirements, operational needs, or industry standards. When we make material changes, we will revise the Last Updated date at the top of this page and post the updated policy on this page. We may also provide additional notice through our website or via email for significant changes that affect your rights. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and protecting your information. Your continued use of our website after any changes take effect indicates your acceptance of the updated policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes, claims, or controversies arising under or in connection with this policy shall be resolved through good faith negotiations between the parties. If such negotiations do not result in a resolution within thirty days, the dispute shall be submitted to the competent courts of Xiangyang City, Hubei Province, China, which shall have exclusive jurisdiction over any such matters.

Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us using the information below:

We will acknowledge receipt of your inquiry within five business days and will work diligently to resolve any concerns you may have regarding your privacy and data protection. We value your trust and are committed to protecting your personal information.